Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…

A survey of 200 Iowa rural public libraries serving a population of less than 2,500 was conducted in 1984 to determine reference service characteristics. A total of 137 libraries responded to a survey modeled after a questionnaire developed by Bernard Vavrek for a 1981 nationwide survey. It was found that the number of full-time staff members was…

This study of the way librarians use the library literature examined interlibrary loan requests at the University of Illinois at Urbana-Champaign. Data were analyzed on: subjects, journals, and years requested; library types; patron types; and citation sources. The practical and technical aspects of librarianship were found to be the most…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

This fact book, compiled to fill the need of practicing librarians and researchers for recent data on public libraries, contains statistics concerning or relevant to the U.S. public library system. Data on all aspects of American public libraries are summarized from such sources as annual reports, journal articles, surveys, books, doctoral theses,…

Discusses optical disc (CD-ROM and videodisc) reference sources in terms of: (1) databases; (2) system characteristics; (3) end-user searching; (4) education and training requirements; (5) staffing; (6) costs; and (7) funding. Areas for further research are identified and new roles suggested for the librarian in the electronic age. (34 references)…

Data derived from study of 142 natural science museums and nature centers indicates that 90 percent of facilities had libraries (46 percent informally organized). Libraries are not funded to same degree as extra-exhibit educational programs; staffing is less often full-time and professional; collections, services and use levels show great…

Examines the need for medium to large academic libraries to have a policy for staff use of microcomputers. Key issues that should be covered in such a policy are outlined, including rules for acquisition and use, compatibility of hardware and software, and data administration. A model policy is provided. (CDD)

Categorizes library personnel into three groups by their functions--public services, technical services, and management--and reports the results of a study which compared levels of job satisfaction between these groups. Factors which correlate with job satisfaction or dissatisfaction are identified. (CLB)

Presents a study of Georgia college libraries that used published library statistics to compare public historically black college libraries to traditionally white college libraries. Comparisons were made by: volumes and total library staff per student; salary expenditure per student and per professional librarian; and professional library staff…

Discusses the impact of the Library Services and Construction Act (LSCA) on state prison libraries. Evaluations of the LSCA are reviewed; the effectiveness of the LSCA in the areas of library budgets, staff, and book collection size is considered; and recommendations for further research are suggested. (22 references) (LRW)

Using Stratified Systems Theory, which focuses on the manager-subordinate relationship in the bureaucratic structure, a study was conducted to measure level of responsibility in work of 37 professional and nonprofessional positions in four academic library technical services departments. Three levels of work were measured in "time-spans of…

Considers the success and satisfaction of end users' searches on CD-ROM systems. Topics discussed include introductory training lessons; the selection of appropriate databases; search strategies; and implications for the role of library staff and for staffing patterns. Examples of end-user search techniques and common errors are included. (11…

Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)