Extension Master Gardener Volunteers (EMGVs) are recruited and trained to answer questions and diagnose gardening problems for the public. Most states have developed an EMGV Manual for use in the initial training. Thirty-two EMGV Training manuals from across the United States were reviewed for form and content. While many of the manuals have…

Research in human computer interaction and instructional design can provide insights into effective methods for training microcomputer users. Suggestions include utilizing error recognition and recovery, development of mental models, simplification of documentation, and using cognitive approaches that allow transfer of knowledge to new situations.…