Presents a hyperknowledge framework of decision support systems (DSS). This framework formalizes specifics about system functionality, representation of knowledge, navigation of the knowledge system, and user-interface traits as elements of a DSS environment that conforms closely to human cognitive processes in decision making. (Contains 52…

This report introduces archivists to the potential of expert systems for improving archives administration and alerts them to ways in which they can expect intelligent technologies to impact federal record-keeping systems and scholarly research methods. The report introduces the topic by describing expert systems used in three Fortune 500…

This monograph presents a set of emerging theories, along with current practices and recommendations, that focus on the effective management of knowledge in educational settings. It provides a set of simple designs for linking people, processes, and technologies, and discusses how organizations can promote policies and practices that help people…