Review of Information Age literature found not enough evidence that information industries will reenergize economies or provide high-quality jobs. Virtual organizations are hard to identify. Women do the bulk of low-skill, low-paying telework jobs, reinforcing sex roles and class divisions. Remote workers are often vulnerable and cut off from…

Through a set of five detailed case studies of individuals representing the new conditions of un/employment, a research project generated new information and knowledge about effective communication skills, often referred to as generic and transferable, for people engaged in so-called new ways of working. These three research questions were…