This fact book is a summary of current data about Southern Illinois University at Carbondale (SIUC) and represents a compilation of historical data for a 5- to 10-year period as well as comparative data, both national and statewide. It is composed of seven sections that include information about enrollment, student characteristics, academic…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

Analysis of one component of library reference service--online numeric database systems for time-series data--reviews tradition of reference service and ways in which computer technology has enhanced provision of library services. Experiences with Kentucky Economic Information System (KEIS) are described. Examples of KEIS and 30 references are…

Reviews the literature on enhancement of catalog records using table of contents information and reports on a study at San Diego State University that examined the proportion of catalog records in the collection that could be enhanced, the extent of enhancements, and the nature of the information that could be added to notes. (24 references) (EA)

Describes the development of a local area network (LAN) at Loma Linda University that allows remote access for both IBM and Macintosh microcomputers to CD-ROMs. Topics discussed include types of networks; fiber optic technology; networking CD-ROM drives; remote access; modems; CD-ROM databases; memory management; interface software; and future…

This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for…

Discusses subject searching problems in online library catalogs; explains advanced information retrieval (IR) techniques; and describes experiments conducted on a test collection database, CHESHIRE (California Hybrid Extended SMART for Hypertext and Information Retrieval Experimentation), which was created to evaluate IR techniques in online…