Sexual assault is a pervasive problem on university and college campuses. Although not a new problem, media and political attention has placed renewed pressure on institutions of higher education to prevent and respond to campus sexual assault. To be effective, policies and procedures need to fit with the contextual and administrative realities of…

Students with disabilities are attending institutions of higher education at an increasing rate. This trend leads to questions concerning academic success, institution responsibility, and the impact of academic support centers. Unfortunately, faculty and professional staff often do not have sufficient knowledge to address the ever-changing needs…

The majority of research on general education assessment in recent years has focused primarily on predominately white institutions. Very little is known about general education assessment at historically black colleges and universities (HBCUS). Using descriptive analysis, this exploratory study examines the state of general education assessment at…

A discussion of administrative program evaluation addresses the problem and opportunity of evaluation from the perspective of the administrator or institutional researcher by suggesting criteria for deciding on the need for formal evaluation, examining several evaluation design strategies, and looking at how evaluation can enhance organizational…

Explores the relationship between the dynamics of leadership teams in student affairs divisions of universities and colleges and campus leaders' perceptions of the effectiveness of the student affairs division as a whole. Results suggest that leadership teams in which members perceived higher levels of trust, structure, and work also perceived…

Research on university marketing structures suggests environments without unique market segments result in circular, multi-layered structures; marketing autonomy is directly related to resource control; communication and cooperation among organizational layers is inversely related to resource control; number of autonomous organizational layers is…

Explores the history and literature on Total Quality Management (TQM) in an educational setting, and examines results of a university study of its own TQM program. The study found both faculty and administrators dissatisfied with their TQM effort; although most felt that TQM could have positive effects, the perception was that little was being…

Additional readings concerning the two themes of (1) organizational effectiveness as a consequence of managerial action and (2) assessment of services seen as assessment of staff are presented. Sources on staff renewal as a form of staff evaluation are highlighted. (MSE)

Contends that executive-level administrators must provide strategic leadership of the institutional mission if their community colleges are to adapt and respond to learner needs. Reports that content analyses of mission statements from 102 colleges revealed seven salient themes: access, workforce and economic development, comprehensive…

Explores the key benefits and costs of implementing Total Quality Management (TQM) in student affairs. Discusses the experiences of early innovators and uses specific criteria to analyze TQM. Outlines effects on financial aid, costs, goal achievement, time and resource commitment, long-term focus, leaders as models, and clarity of mission. (RJM)

Explores the idea of quality, what it means to educators (student affairs professionals in particular), and the role assessment plays in measuring quality. Examines how assessment is used within Total Quality Management to measure quality from a customer perspective; compares such assessments to traditional evaluative methods. (RJM)

Historical information concerning Centres of Excellence in British Universities and the concept of excellence in relation to the roles and functions of the universities, the elements of excellence, and equality are considered. The term "centre of excellence" may be applied to an institution or department that has successfully specialized…