In recent years, faculty have seen an increase in latecomers, sleepers, cell phone addicts, and downright disruptive students in their courses. Classroom incivility is the disruptive behavior that occurs in higher education learning environments at an alarming rate. Incivility is often a reciprocal process; both students and faculty may contribute…

This document, which is part of a series of training materials explaining the benefits and use of performance-focused learning, examines the goal-based learning approach to education and training as a means of accelerating performance change. Each page of the document consists of a graphic and bulleted list of information pertaining to one of the…