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Conflict in the Large Academic Library: Friend or Foe?
Peer reviewed Peer reviewed
Pettas, William; Gilliland, Steven L. – Journal of Academic Librarianship, 1992
Looks at the views of some of the seminal contributors to the development of conflict theory and then describes the broad range of library conflicts, the value and danger of those conflicts, and some techniques for lowering or raising the level of conflict. (14 references) (LAE)
Descriptors: Academic Libraries, Bureaucracy, Change Strategies, Conflict Resolution
Systems Thinking in Information Service Delivery.
Peer reviewed Peer reviewed
Gray, Carolyn M. – Journal of Library Administration, 1995
Based on experiences at Brandeis University libraries, and findings from management literature, a discussion (with figures) is presented on the challenges faced by libraries in integrating technology and information services. Reviews reasons why change is needed, examines information services as a team-based approach, and presents management…
Descriptors: Academic Libraries, Change Agents, Change Strategies, Futures (of Society)
Managing Technical Services in the 90's.
Peer reviewed Peer reviewed
Racine, Drew, Ed.; And Others – Journal of Library Administration, 1991
This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…
Descriptors: Academic Libraries, Budgeting, Change Strategies, Futures (of Society)