Descriptor
| Affective Behavior | 1 |
| Behavior Patterns | 1 |
| Communication (Thought… | 1 |
| Communication Problems | 1 |
| Interpersonal Competence | 1 |
| Interpersonal Relationship | 1 |
| Psychological Patterns | 1 |
Source
| Journal of Business… | 1 |
Author
| Baker, William H. | 1 |
Publication Type
| Information Analyses | 1 |
| Journal Articles | 1 |
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Peer reviewedBaker, William H. – Journal of Business Communication, 1980
Analyzes defensiveness in communication as caused by an unwillingness to acknowledge and tolerate differences in others, a fear of change in ourselves, and a desire to avoid mental imbalance. It causes a deteriorating cycle between communicators but can be reduced by empathy, treatment of fellow communicators as equals, and genuineness. (JMF)
Descriptors: Affective Behavior, Behavior Patterns, Communication (Thought Transfer), Communication Problems
