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Peer reviewedHults, Patricia; And Others – Reference Librarian, 1992
Includes four articles that discuss the evaluation of library reference services. Topics addressed include unobtrusive testing; measuring the accountability of reference librarians by behavioral rather than factual evaluation; on-the-job training of reference librarians; and faculty expectations of academic reference librarians. (52 references)…
Descriptors: Academic Libraries, Accountability, Evaluation Methods, Higher Education
Phillips, Jack J. – 1999
This book, which is intended for individuals involved in developing, delivering, and supporting human resource development (HRD) programs, discusses worldwide HRD trends that were identified in a study of the HRD practices in 35 countries. Chapter 1 discusses the importance of the HRD trends identified and explains how they were identified.…
Descriptors: Accountability, Budgets, Case Studies, Comparative Analysis
