Questionnaires were sent to 116 newly appointed reference librarians at academic institutions regarding the extent, content, and evaluation of their introductory training for their new positions. The majority of respondents indicated lack of overall planning and content depth in their training. (Author/EM)

Explores ways in which senior academic librarians contribute to the long-term educational, professional, collegial, and career development of entry-level reference librarians. Literature on reference training is reviewed; and four roles of senior librarians are described, including teacher, advisor, interpersonal role model, and mentor. (Contains…

A survey of over 200 academic, public, and special libraries in 13 selected states was conducted in the fall of 1979 to provide a state of the art report on online or computerized reference services. Libraries were selected from states which had demonstrated leadership in networking, and data were sought in four areas: (1) users of online…

Discusses several factors that may improve staff training on integrated library systems, including the application of andragogic learning theory, using effective on-the-job training techniques, the selection of trainers based on competencies, and visible administrative support during all phases of the staff training project. (37 references)…

Includes four articles that discuss the evaluation of library reference services. Topics addressed include unobtrusive testing; measuring the accountability of reference librarians by behavioral rather than factual evaluation; on-the-job training of reference librarians; and faculty expectations of academic reference librarians. (52 references)…

Describes a study that was conducted to provide information on the extent of bibliographic instruction in curriculum materials centers (CMCs) or related library/media collections designed for the use of prospective teachers and teacher educators. The study paid particular attention to instruction in the use of online public catalogs. (30…