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Direct linkLiu, Guoying – Program: Electronic Library and Information Systems, 2011
Purpose: The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment. Design/methodology/approach: Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library…
Descriptors: Electronic Libraries, Information Retrieval, Library Services, Computer Interfaces
Secker, Jane – Program: Electronic Library and Information Systems, 2008
Purpose: This paper aims to provide an overview of the published literature and current use of social software by libraries primarily in the UK and USA. Design/methodology/approach: The paper's approach is a literature review and desk research. Findings: Libraries are experimenting considerably in this area and many Web 2.0 applications have been…
Descriptors: Computer Software, Social Networks, Libraries, Library Services
