This brief paper describes how additional learning resources can be developed at a module level within higher education. The context to further meet the requirements of a rapidly changing environment within the higher education context and to meet different trends and challenges such as employers' expectations and challenges facing graduates to…

This study was designed to analyze some of the services offered by Illinois libraries serving populations of fewer than 2,500, particularly in terms of how they operate and which circulation services are used most frequently. A questionnaire was mailed to 192 libraries, with 131 or 68.2% returning usable responses. Among the general findings: (1)…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

This examination of the criteria used in the evaluation of library literacy programs reviews the relevant literature, discusses several evaluation models that have already been used in literacy projects, and outlines a proposed evaluation model. (EM)

This document reports the results of a library use study conducted at Frazar Memorial Library (Louisiana) in 1983 as a follow-up study to a 1976-77 library use study. The purpose of this investigation was to determine the extent to which patrons used and were satisfied with library services, to identify areas for improvement, and to gather data…

Reviews the literature on library use of facsimile transmission and describes an experiment conducted by libraries at the four State University of New York campuses that used facsimile transmission and/or electronic mail to access commonly held periodical titles. Copies of the request form and problem report form are appended. (Contains 29…

For well over a decade, the "graying" of the library profession has been the subject of much discussion. To examine this issue the Library Research Service (LRS) initiated the study, "Retirement, Retention, and Recruitment: The Future of Librarianship in Colorado." During the last quarter of 2003, 1,241 librarians,…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…

In May 1981 the American Library Association (ALA) conducted a survey to determine how online search services are financed in publicly-supported libraries and in libraries in nonprofit organizations. The survey questionnaire was prepared by the ALA Office for Research (OFR), and three vendors of online services--BRS, Lockheed, and SDC--mailed the…

Describes a preliminary study that was conducted to examine the collection development practices, selection criteria, and sources used in acquiring Native American literature for children and adolescents in public libraries in Alaska and Oklahoma. Results of a literature survey are discussed, and further research is suggested. (Contains 36…

This report presents the research and findings of the 16-member Task Force on the Role of the Special Library in Nationwide Networks and Cooperative Programs. Four working groups studied the following issues: constituencies; network legislation; benefits, barriers, and constraints to and from special library participation in networks; and the…

This Systems and Procedures Exchange Center (SPEC) Kit presents the results of a survey on issues and concerns associated with planning for library services for persons with disabilities. The survey was sent to 119 U.S. and Canadian Association of Research Libraries (ARL) and returned by 74. The report is based on the responses of libraries which…

Discussion of reference service in a changing information environment focuses on a survey of basic reference courses in American Library Association (ALA) accredited programs that was conducted to investigate how library school students are being educated for reference service. Highlights include course content; teaching methods; learning…

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…