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Close, Paul; Raynor, Adrian – School Leadership & Management, 2010
In this article we develop the arguments of Glatter on the importance of adopting a more "organisation-oriented" approach to educational leadership development. Through a critical review of current publications and national courses in the field, we argue that educational leadership is still very skills focussed at the expense of more sophisticated…
Descriptors: Instructional Leadership, Literature Reviews, Educational Change, Educational Administration
O'Neil, Rosanna M.; And Others – Library Administration & Management, 1993
Discussion of Total Quality Management (TQM) highlights its history in business and industry, explains its use in higher education settings, and describes recent quality efforts in library services. Topics addressed include a history of quality; barriers to quality control; examples at Pennsylvania State University; and learning opportunities for…
Descriptors: Administrative Principles, Business, Higher Education, Library Administration
Coady, Sharon; And Others – 1994
Based on the work of the National Alliance of Community and Technical Colleges and the Center on Education and Training for Employment, this document addresses the subject of Total Quality Management (TQM) in the community and technical college by examining the concept, application, and implementation of TQM and the lessons learned. First, "The…
Descriptors: Administrative Principles, Case Studies, Change Strategies, College Administration