Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and…

Reviews findings of formal studies and experiential accounts of teaching online searching and, on basis of past research, recommends guidelines for school media specialists designing curriculum for instruction in online searching. Five types of online training are noted: vendor, database producer, course-based, self-instruction, locally designed…

This report is a revision and expansion of an earlier research report that described the design of the University of Guelph's documentation system for the organization of government publications within university libraries. The design of the Guelph document system represents a deliberate departure from cataloging and classification theory and…