Noting that the popular press and other media have purveyed much information and misinformation about the status of adult literacy in the United States, this paper focuses upon what is known about literacy levels and gives special attention to changes in literacy demands and to what is currently being done to meet those demands. The first section…

The research on workplace literacy programs during the past two decades has revealed a great deal about the requisites for successful workplace literacy programs. The following have been identified as characteristics of effective workplace literacy programs: active involvement by all project partners; employee involvement in the early stages of…

This two-part document reports the results of a literature review of workplace literacy program evaluation and then details a study of two current workplace literacy programs. The five chapters of the first part summarize findings on what is known about workplace literacy programs, methods for evaluating workplace literacy programs, assessing…

A review of current research on workplace literacy programs reveals few programs reporting rigorous evaluations. Assessments are often limited to the completion of questionnaires, surveys of program participants, and anecdotal reports of effectiveness. Occasionally, a standardized reading test provides an indication of learner gains. Only a few…

A general increase in the demand for workplace basic skills mirrors the general increase in societal basic skills demands. As a result, many adults are participating in second-chance basic skills education. Second-chance basic skills programs are offered by a wide variety of providers, but populations actually served by programs rarely amount to…