Descriptor
| Behavioral Objectives | 1 |
| Evaluation Methods | 1 |
| Feedback | 1 |
| History | 1 |
| Librarians | 1 |
| Library Services | 1 |
| Observation | 1 |
| Reference Services | 1 |
| Success | 1 |
| Users (Information) | 1 |
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| Reference Librarian | 1 |
Author
| Murfin, Marjorie E. | 1 |
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| Historical Materials | 1 |
| Journal Articles | 1 |
| Reports - Evaluative | 1 |
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Peer reviewedMurfin, Marjorie E. – Reference Librarian, 1995
The history of user evaluation of reference service is traced and related to other methods of reference evaluation, including librarian self-reports of success, behavioral guidelines, and observation. The advantages and disadvantages of user-report methodology are considered. (Author/AEF)
Descriptors: Behavioral Objectives, Evaluation Methods, Feedback, History
