A 19-step general evaluation model is described through its four stages: identifying problems, prescribing program solutions, evaluating the operation of the program, and evaluating the effectiveness of the model. The role of the evaluator in decision making is also explored. (RAO)

Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

Discusses facility managers' preparedness for dealing with the Y2K bug and ways to systematically assess and avoid its impact. Tips for reducing computerized system failure as facility managers make their transition into the next century conclude the article. (GR)

Provides a step-by-step approach to test the Y2K readiness of computers. Gives advice on what actions to take if an organization's computer systems fail the test. (GR)

This guide is designed to support the development of mathematics proficiency for youth in short-term juvenile correctional facilities. Mathematics proficiency includes mastery and fluency in foundational numeracy; an understanding of complex, grade-appropriate concepts and procedures; and application of those competencies to solve relevant,…

"Reinventing the Open Door" is designed to serve as a practical guide for community college leaders and practitioners as they work to align their programs, services, structures, and processes to meet the demands of their increasingly diverse student bodies and communities. It is also intended for use by community college boards of trustees and…

This book and the accompanying CD-ROM examine the process of designing multimedia learning environments and the results of and the impact on children of these environments. After an introduction, chapter 1 discusses the origins of educational multimedia environments, presenting initial thoughts on being a designer and focusing on the logo…

Designed to accompany an all-day "brain" workshop on neurological aspects of learning, the manual contains charts and illustrations depicting the role and function of the right and left hemispheres. Additional material addresses such topics as physiological evolution of the brain, disharmony between left/right brain functions, comparisons between…

This paper illustrates the construction, delivery, and processing of therapeutic stimulus metaphors in couple or family therapy. An introduction to the therapeutic metaphor discusses the uses of metaphors in therapy to denote a likeness between a client and another object or person, and to avoid client resistance. The usefulness of metaphors in…

By enabling students to mediate their own disputes, educators may be synthesizing the finest potential in the school--the creative, constructive dynamic inherent in conflict. This article describes a mediated dispute resolution program used in several schools and offers implementation advice. (MLH)

The article, while focusing on mathematics and problem-solving characteristics, reexamines the definition of "mathematically gifted," and discusses current practices and some areas of concern related to the identification of the mathematically gifted. It also calls for an identification procedure which includes information about qualities of the…

The author presents ideas for allowing LD students to discover ways to improve their problem-solving skills. Activities touch upon the influence of the environment, the need for patience and planning, factors in sequencing and organization, and the importance of thoroughness and revision. (CL)

The second of two articles defines terms associated with in two contrasting cognitive approaches to promoting problem solving: the visual/spatial, holistic style (terms such as face recognition, impulsive) and the verbal analytic and detail-oriented style (terms such as logical, sequential, and focalized). (CL)

The classification, diagnosis, and treatment of children with language disorders should reflect hypotheses about the different levels of cause-effect relationships that exist among the structures, processes, and behaviors involved in language. Clinical examples are presented to illustrate the way in which classification, diagnosis, and treatment…

Pitfalls presented in this guide to introducing microcomputers into school curricula include treating the change as magic, rushing to gain publicity, and changing by administrative fiat. Steps outlined to avoid such pitfalls include developing board policy and administrative procedures, acting on committee recommendations, and establishing a…