Recognizing the responsibility of library staff members of maintain a pleasant environment for the public in the library, this manual discusses the library user's and library employee's rights under the law and how to protect them. It is arranged alphabetically by the type of problem or emergency that may be encountered. The procedure for handling…

The professional instructional designer frequently develops instruction for someone else--an outside client, another department of his or her organization, or colleagues who have content knowledge but lack specific instructional skills. The role of consultant poses unique hazards and opportunities, as it requires the use of relationship and…

This planning guide, written for those developing new education programs and those attempting to improve existing educational services, uses a family planning education program to illustrate the planning process in a practical, step-by-step approach. Each of the five chapters - How to Plan and Evaluate Your Program, Client Education, Community…

This resource booklet is intended to present a new set of tools and procedures for making meetings more participative. It is aimed at anyone who plans programs, meetings, conferences, classes, workshops, seminars, or conventions--from corporation presidents to managers to youth group leaders. Unit 1 identifies some of the issues and problems…

Suggestions for getting the message to parents about the need to help their children with mathematics are provided. Goals of mathematical activities at home and what activities parents should provide are described. (MNS)

The social ineptitude and the emotional and practical upsets of many learning disabled children require practitioners to find ways to help them improve their social skills. Training in Interpersonal Cognitive Problem-Solving skills, modified to address their unique difficulties, may improve behavior of learning disabled children. (Author/VW)

Describes a six-step process to guide day care staff who work with parents to solve problems related to child care. Engaging parents in each step can increase parents' understanding of child development, enhance their self-confidence, and build mutual trust and respect between parents and staff. (NH)

A California school district, expecting 600 new students and only filling less than half of their 70 open teaching positions from usual hiring sources, took their teacher recruitment program on the road and around the country. Top flight teachers were hired at precisely the grade levels and subject areas needed. (MLF)

Some impressions derived through a two-week study visit to the Soviet Union are presented. Background information, kindergartens, curriculum, various types of schools, and mathematics teacher-training are each considered. Finally, mathematics problems from various grade levels are presented. (MNS)

Describes use of quality circles (QC)--small groups of employees who meet regularly and voluntarily to identify, solve, and implement solutions to work-related problems--as a form of participative decision making, highlighting QC concept, establishing a QC, introduction process, management support, benefits, evaluation, and shortcomings. Thirteen…

Ways in which to identify the correct problems to solve thereby avoiding the misappropriation of time, talent, and resources are presented. The text is divided into 3 parts: "The Foundation for Smart Thinking,""How to Solve the Right Problems," and "Systems Thinking for the Systems Age." The chapters under these headings are: Chapter 1, "The…

This booklet discusses creativity and provides suggestions for instigating and implementing creativity in organizational settings. Specifically, the booklet discusses practical creativity (also called targeted innovation), an approach to generating ideas especially suited to organizational problem-solving. The targeted innovation process,…

This document identifies five types of learning experiences which are relevant to understanding students' understanding of concepts and principles. These include exploring existing concepts, honing and clustering concepts, developing analytical and reasoning skills, developing problem solving skills, and structuring knowledge in memory. Each of…

This paper is designed to enable disability activists, parents, and advocates to negotiate effectively. It begins by describing negotiations for short-term or long-term changes and different approaches for negotiating. Steps for preparing for negotiation are listed, along with strategies: (1) control the negotiation session; (2) never negotiate…

This book serves as a comprehensive and practical guide to reality therapy, and extends its principles and practices beyond the initial descriptions. A central theme of this edition is that reality therapy is a method inherently designed for the exigencies of the 21st century. It contains 22 types of self-evaluations counselors can use to shorten…