Provides a descriptive 10-step format to be used for conveying some basic concepts of instructional technology to clients, and for focusing the consultant-client interaction, both during initial project definition and throughout project implementation. (Author/MER)

Suggests computer assisted instruction software that doesn't provide all necessary components of a lesson can be useful if the teacher identifies instructional functions (Gagne's Events of Instruction) provided by the program and supplies those that are missing. This framework is applied to analysis of a specific computer program. (MBR)

A guide for organizational development specialists, this model for productivity improvement proceeds through six stages: awareness of needs, entry of specialist, data collection, problem identification, action planning, and implementation of solutions. Examples of specific activities for each stage are provided. (SK)

An automated food service accounting system allows management to concentrate on the problems at hand. (Author/MLF)

Guidelines to facilitate the assessment and development of educational leadership decision-making skills are presented in this paper. Included are a review of traditional and contemporary concepts of the decision-making process, identification of appropriate techniques, and an analysis of four contemporary decision-making models by Thompson,…

A procedure called "Services/Requirements Analysis" is proposed as a means of improving input to institutional management information systems. The procedure profiles the office's information needs and limitations and identifies benefit groups, all according to user perceptions and not the assumptions of the technological community. (MSE)

Presented is an approach to undergraduate microcomputer education at Marquette University. The course of study includes four courses to serve students with a variety of educational interests. Two laboratory courses are discussed in terms of their organization and goals. (Author/SA)

The availability of micro-to-mainframe communications software has provided computer thieves with new tools. Explains how to establish and maintain proper electronic data processing controls. (MLF)

Delineates the differences between simulators and training devices, and discusses the possibility of inadequate training when simulators are used as training devices. Guidelines for appropriate training device development using a behavioral learning approach are presented. (13 references) (CLB)

An office automation audit is a comprehensive review of the existing and planned office hardware, software, staffing, and management. Factors reviewed include: standards, physical setup, storage facilities, disaster recovery, equipment protection and utilization, software adequacy, and staff training and adequacy. (MLF)

Explains a method for converting school building rehabilitation costs into costs per square foot (unit costs) for seven categories of building components. Unit costs are useful in budgeting, consistent with standard practices of building cost estimating, and easily adjusted for variations due to locality and the economy. (MLF)

Presents a method for holistic organizational analysis that provides developers with a rationale to obtain data and decision bases for successful internal and extraorganizational intervention and change. The analysis, based on the Organizational Elements Model, relates organizational resources, efforts, results, and organizational impact. Presents…

Establishing evaluation objectives requires formal, frequent, and extensive interaction among program evaluators and administrators to obtain from administrators the information necessary to make the most effective choices in planning and carrying out evaluations. Three techniques are described that can be used to ensure that this interaction is…

Outlines how an information company--the Institute for Scientific Information (ISI)--designed a new building to house its facility. Problems and deficiencies in the old work space were analyzed using a rigorous systems approach, and an open-plan system was devised to allow for optimum space utilization and energy efficiency. (CWM)

Provides a framework for examining the programs required to meet the challenges of information management education along five dimensions: area of study; faculty and school base; core programs; education and orientation of coprofessionals and managers; and management education and orientation. Approaches for improving the value of information…