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Technical Communication	1

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Burnett, Rebecca E.	1
Easton, Annette	1

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Substantive Conflict in a Cooperative Context: A Way to Improve the Collaborative Planning of Workplace Documents.

Peer reviewed

Burnett, Rebecca E. – Technical Communication, 1991

Offers research-based advice on how to promote effective collaboration in writing projects: (1) delaying consensus; (2) engaging in substantive conflict while avoiding affective and procedural conflict; and (3) operating in a cooperative rather than competitive climate. Notes three strategies for students and professionals to delay consensus:…

Descriptors: Collaborative Writing, Conflict, Conflict Resolution, Cooperative Planning

Supporting Group Writing with Computer Software.

Peer reviewed

Easton, Annette; And Others – Bulletin of the Association for Business Communication, 1990

Presents an overview of Disk Operating System (DOS)-based computer-supported collaborative work group writing tools. Suggests a framework to classify group writing tools. (RS)

Descriptors: Business Communication, Collaborative Writing, Computer Software Evaluation, Computer Software Selection