This booklet explains the meaning and sources of stress, presents a model differentiating among several approaches to dealing with stress, and offers advice and self-help exercises to aid in alleviating the causes of stress. Each chapter topic is a component of the stress alleviation model: stress awareness, tolerance, stress reduction, and stress…

Designed to accompany a Cross-Cultural Training Workshop for supervisors of limited-English-proficient (LEP) employees, this "train the trainer" manual can be used as a resource for individuals who have some experience as cross-cultural trainers or as an orientation for novices in the area of cross-cultural communication. The workshop is…