This description of a method for using task analysis information to derive skill and knowledge requirements in the development of a training course begins by considering two important aspects of deriving skill and knowledge requirements. First, it is argued that task description is an important part of system design and training development in…

Discusses how to improve an organization's training and communications system, both philosophically and technically, and highlights activities conducive to a rewired communication system. Lists online sources on the topic and freeware packages that can be downloaded, and includes job aid forms designed to be copied and posted in the organization.…

This collection of papers addresses key questions facing college managers and others choosing, introducing, and living with big, complex computer-based systems. "What Use the User Requirement?" (Tony Coles) stresses the importance of an information strategy driven by corporate objectives, not technology. "Process of Selecting a…

Presents a 10-step goal-oriented method for establishing an electronic college. Commitment to training, support, and motivation of people is advocated, as well as technological expertise. Each of the steps is described in detail using the "TowerNet" system from the Adult Education Department at Pennsylvania State University as a case…

This manual is written for any library planning to introduce a new or replacement automated system. It focuses on planning for an integrated system that computerizes a multiplicity of library functions using one common database. This second edition contains a new section on the preparation of a technology strategic plan, a section on developing…