Discusses ways to make the professional consulting experience successful and to understand an organization's communication problems. States that consultants should be aware of how the organization's culture may affect its members' communication practices, and should learn to read various signs of organizational culture. Emphasizes that effective…

Provides sets of alternative answers to 10 situations technical writing consultants often face. Cites pertinent resources that are available. (RL)

Notes that communication problems arise because of differences in world experience, in the amount of common knowledge shared within cultures, in the structure of societies and the workplace, in culturally specific rhetorical strategies, and even in differences in processing graphics. Suggests technical writing teachers find ways to incorporate…

Details writing problems technical students encounter when they fail to distinguish between model and example and between different kinds of models. Analyzes these problems with reference to inappropriate material in texts. Defines several writing models, and shows how understanding these models gives writers rhetorical flexibility while producing…

Suggests some specific things to consider when preparing print, interactive electronic, or visual materials for clients outside of North America. (SR)

Suggests that effective communication between technical and nontechnical people is difficult because technical communication lacks a personal dimension: technical people give up their identity to be considered competent. Argues that a different approach to communication education for scientists, engineers, and technologists is required to equip…

Explores how some contemporary language usage presents challenges for technical editing and how awareness of language theory can help students expand their context for (and critically assess) current editing textbook advice on language choice. Discusses what editors and teachers of editing can do to help produce technical documents that address…

Discusses communication by objectives, a strategy that extends management by objectives techniques into the area of communication to strengthen ties between decision making and decision communicating. Discusses its classroom application. (FL)

Intended as a reference for training and consulting in the field of business communication, this book presents research, implements theory, and explores communication practices vital to all organizations. The titles of the essays and their authors are as follows: (1) "Communication Consulting--The State of the Art" (William J. Buchholz); (2) "The…