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Van Fleet, Connie – Reference Librarian, 1995
Reference librarians can adapt services for older adults through interviews using interpersonal communication skills. Reader's advisory services, programming, and outreach activities should be focused to target older adult users. Information about issues of family relationships, health, housing, legal and financial affairs, and leisure can be…
Descriptors: Information Sources, Interpersonal Communication, Interviews, Library Development
Deines-Jones, Courtney; Van Fleet, Connie – 1995
It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…
Descriptors: Access to Information, Accessibility (for Disabled), Disabilities, Disability Discrimination