Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

Twenty-eight articles focusing on non-adversarial approaches to resolving family disputes without formal court procedures are collected in this manual. The 16 articles in the first chapter discuss aspects of divorce mediation. These are followed by six papers in the second chapter on the mediation of family conflicts involving domestic violence…

Intended for curriculum designers, educational planners, teachers, and others who have responsibility in creating school programs, this book focuses on affective education, a domain of education in which feelings and attitudes come into play. The book provides guidelines for developing a practical, affective program that will gain the cooperation,…