Planning can help college public relations officials make the most of their time and energy. One approach includes reviewing institutional mission and strategic plan; setting department goals; identifying and targeting audiences; establishing interdepartmental links; and setting out action, crisis, budget, and evaluation plans in writing. (MSE)

This monograph examines selected issues in the design and conduct of program and project evaluation in developing countries, with a focus on the evaluation of international technical assistance programs. Chapter 1 introduces the evolving role of efficiency criteria in the evaluation of educational systems. Chapter 2 provides detail on the nature…

This guide is concerned with productivity measurement and improvement in mental health centers, and focuses on the relationship between service outputs and available clinical staff, i.e., staff productivity. Staff productivity measures are described as useful in identifying existing levels of productivity, making comparisons to determine the…

Professional personnel and building maintenance were studied by the Halifax School District Board (Nova Scotia) to examine economy and efficiency and to determine quality education, using the value-for-money concept. This process can be utilized by any board to assist in identifying areas needing analysis, but program effectiveness should also be…

The Data Envelopment Analysis (DEA) model, a conceptual model for measuring productivity and efficiency, is presented and applied in this report. First, the DEA model is described, and three of its properties that make it particularly useful are identified; i.e., it measures efficiency of units relative to each other rather than to absolute…

The Cost-Effectiveness Analysis Model for Competency Based Education (CBE) Assessment Programs is designed to assist state and institutional decision-makers in the cost analysis of alternative assessment strategies in CBE programs. The general model indicates stages of decision-making related to the use of various assessment strategies within the…

The traditional college student personnel services model must be streamlined for efficiency and effectiveness. Common problems include poor advice and counseling for students, inflexible staffing patterns, and uncoordinated policy making. Pratt Institute (New York) followed a four-phase process of redesigning policies and procedures, reorganizing,…

A variety of consortial arrangements in higher education are discussed noting advantages such as savings realized through the cooperative efforts, enrichment of academic programs, improved student services and community outreach, as well as obstacles (organizational, procedural, and cultural). Success factors identified include presence of…

Suggested strategies for running a more effective college alumni program include effective calendar organization; careful staff utilization; administrator visibility; increased efficiency; effective use of alumni volunteers and student workers; good office communication; broad information dissemination across campus; consistent use of priorities;…

This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…