This videotape is designed to help library staff develop and implement a security program in the library, using library personnel or outside security personnel. Eight sections cover: (1) how to design an effective security policy; (2) how to approach disruptive patrons; (3) personal safety--with disruptive patrons, during a robbery, and when…

Libraries' commitment to open access can jeopardize personal safety. Violent incidents are increasing in libraries due to factors such as evening hours, variety of clientele, and flaws in building design and materials arrangement. This article provides ideas on how to create a safer library environment and on factors to consider when preparing…

This is a handbook of advice for handling the everyday problems encountered in all types and sizes of libraries. It is designed to assist managers before, during, and after crises develop. Organized in an question-and-answer format, it tackles many dilemmas that can occur in the library, then offers solutions drawn from actual experience. The…

Written from the perspective of a working director, this book is a guide to setting fair and appropriate behavior rules and training staff in how to implement them. Policies for exhibit and meeting room use; issues surrounding street people, the mentally ill, and substance abusers; sexual deviancy and parental child abuse in the library;…

Discusses the use of the Internet for ready reference and considers limitations, reference policy, and cost issues. Highlights include general reference sources; database searching on the Internet; Gopher; bibliographic control and access to Internet resources; personnel issues; and levels of service. (Contains 30 references.) (LRW)

Discusses the acquisition of library materials in electronic formats, particularly CD-ROMs and machine-readable data files (MRDFs) in academic libraries, and considers possible problems that can result related to collection development policies. Cooperation in the selection process between subject collectors and technical experts is suggested.…

This workbook was prepared in order to assist public school officials in the development of appropriate procedures for the selection of educational resources, handling of complaints, and reevaluation of such material. The workbook was developed by borrowing and adapting language from selection policies from a variety of sources. Introductory…