This paper discusses factors that may influence the acceptance of automated counseling procedures by the military. A consensual model of the change process is presented which structures organizational readiness, the change strategy, and acceptance as integrated variables to be considered in a successful installation. A basic introduction to the…

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…