This workshop, which introduced a model for developing library instruction programs based on written objectives, provided participants with practical experience in preparing objectives as a basis for program planning through discussion of the various elements of planning such a program and analyses of case studies through assigned tasks. The first…

Discusses how to develop performance standards based on objective, observable criteria and describes how the reference department at the University of Nebraska at Omaha developed standards to meet their needs. Goals for performance are explained, and preliminary and final versions of the reference desk performance standards are appended. (Contains…

The objectives presented define the basic information required of a student operating in the Library System of the University of Illinois at Urbana-Champaign. These statements of objectives are intended to provide a tangible framework for all public service personnel in the Undergraduate Library, and their various components can be coordinated to…

This guidebook has been developed to provide Nebraska communities with a practical process to reach a shared vision of library and information service and to put that vision into action in practical steps. The manual is part of the state's Continuous Library Improvement Program (CLIP), a planning process that includes goals and an action agenda.…

Discusses reasons why patrons or librarians terminate the reference interview, including the content of the interview, interpersonal dynamics, and institutional or policy factors. Goals and objectives of the person terminating the interview are considered, and guidelines for policy development and performance improvement are offered. (30…

Policies and procedures are outlined for the Online Database Information Network (ODIN), a cooperative of libraries in south-central Pennsylvania, which was organized to improve library services through technology. The first section covers organization and goals, members, and responsibilities of the administrative council and libraries. Patrons…

A result of Australia's Community Information Sharing Service (CISS) study of community information services currently being provided by public libraries in New South Wales, this report (one of three) presents five general principles which can assist public libraries with decisions about their response to the issue of the provision of community…

Stresses the importance of clearly establishing goals for and level of services to be offered by academic library microcomputer centers when determining staff requirements. Questions to be considered when developing goals and a profile of the majority of tasks involved in center operation provide some guidelines for the planning process. (EM)

Provides guidelines for preparing a proposal for funding a library literacy project, including funding sources; community needs statement; plan of operation, including goals and objectives and a time frame; quality of key personnel; budget and cost effectiveness; evaluation plan; adequacy of resources; and cooperation and coordination. (LRW)

Nine Canadian health libraries participated in a pilot test of the Benchmarking Tool Kit between January and April, 1998. Although the Tool Kit was designed specifically for health libraries, the content and approach are useful to other types of libraries as well. Used to its full potential, benchmarking can provide a common measuring stick to…

Intended to help academic librarians with practical information useful in the development of their own programs, these 12 checklists cover appropriate segments of the academic library instruction program: (1) elements of a model library instruction program; (2) assessing student needs; (3) assessing classroom instructor interest in bibliographic…

The purpose of this long-range plan is to describe the status of library development in Wisconsin, the needs and problems of libraries, and the possible ways of meeting these needs over the next 5 years. This plan was developed by the Division for Libraries and Community Learning staff, with advice from the Library Services and Construction Act…

The purpose of this long-range plan is to describe the status of library development in Wisconsin, the needs and problems of libraries, and the possible ways of meeting these needs over the next 5 years. The plan reflects reports submitted to the Division for Libraries and Community Learning staff, surveys, consultations with librarians and…

Designed to be used in conjunction with the Defined Minimum Program for South Carolina School Districts, these guidelines were developed as part of an effort to evaluate the statewide media program and make recommendations for improvement. Guidelines are presented for the following aspects of the school media program: (1) goals for the media…

Part of the Striving for Excellence program of the Utah State Library requires participating public libraries to conduct community needs assessments. This is a way for library directors and trustees to find out if the mission they have chosen and the policies they have written are still appropriate as they identify the strengths and weaknesses of…