Demonstrating how learning theories are applicable to a variety of real-world contexts, this book will help library workers better understand how people learn so that they can improve support for instruction on their campuses and in their communities. From makerspaces to book clubs, from media facilities to group study spaces, from special events…

To help school librarians develop learners' abilities to contribute to teams that can capitalize on a diversity of thinking and perspective, AASL tasked a 2024 ALA Emerging Leaders team with creating a guide for school librarians based on the Collaborate Shared Foundation in the "National School Library Standards." Working effectively in…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

This guide is based on findings of a year-long study undertaken by the Institute of Museum and Library Services (IMLS) to evaluate Institute-sponsored programs for youth aged 9-19 between 1998 and 2003, and discussion with the IMLS Youth Action Committee and practitioners about the kind of information needed for planning and implementing effective…

Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

The Guidelines are focused on the library services to babies and toddlers, their families and supporting organizations dealing with early literacy and appropriate services for the very young. Early brain development research has shown the unequivocal impact that talking, singing and reading to babies and toddlers can have on their acquisition of…

This document contains brief answers to some of the most frequently raised issues related to running a small Vermont public library. Areas covered include accessibility, the American Library Association, automation, awards, binding, services for the blind and physically handicapped, the Board of Libraries, the Board of Trustees, book dealers, book…

Based on the experiences of the staff at the Penn State University Libraries, this article focuses on two issues involved in public use of CD-ROM products in an academic library setting: placement of CD-ROM systems in the reference area; and staffing and responsibility for equipment and software. (MES)

The Montana Certification Program offers librarians, library staff members, and trustees a systematic and progressive method by which to track their continuing education (CE) efforts; the program also offers library boards and managers an opportunity to recognize staff efforts to improve their skills, ability, and knowledge. This first section of…

This manual ensures that the personnel who work at the Information/Reference Desk of the James White Library, Andrews University carry out similar procedures regardless of their shift. It serves as an orientation tool and a reference guide, and gives procedures for dealing with patrons, answering reference questions, making the right referrals,…

Discusses emergency plans for dealing with disasters in information centers and describes four information centers' responses to various disasters. Topics addressed include authority and leadership; money and insurance; information resources, including computers and software; alternate locations and forms of communication; and testing. A list of…

Discusses readers' advisory services in public libraries and describes a method to convert information on specific books and genres to a computer database. Topics include utilizing staff knowledge, fields included for each book, the development of descriptors, the editing process, and writing summaries and critiques of the books. (LRW)

This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

Discusses the need for standards in education libraries and provides lists of criteria for standards in services, collection, personnel, facilities, budget, and administration and governance to be used as a starting point. A 12-item bibliography is included. (CHC)

Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…