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Thomsen, Elizabeth – 1999
This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…
Descriptors: Information Services, Information Technology, Librarians, Library Collections
