This resource has been developed for pre-apprenticeship providers who wish to develop and enhance their programme to ensure that young people are equipped with the key skills they need for an apprenticeship and their future career. This resource is divided into the following sections: (1) Transversal and learn to learn skills; (2) Basic skills;…

Developmental changes in computer training in response to new software and services make the problems of training computer novices more complicated. This paper focuses on methods for training the "haves" and "have nots." The "haves" are those who have had computer technology training in a previous era. The "have nots" have Internet access but no…