Presents a model interlibrary loan policy for regional, state, local, and other special groups of libraries; the 1980 national interlibrary loan code; and the 1978 procedural guidelines for international lending. (FM)

Presents guidelines from the Reference and Adult Services Division relating to the needs of libraries that use fax and electronic document delivery systems in the interlibrary loan process. Highlights include equipment recommendations; uniform practices regarding equipment operation and administration; guidelines for borrowing and formatting; and…

This paper reports on the development of an online union catalog of serials using OCLC by the Central New York Library Resources Council. The project, now in the third of four years, is converting from a hard copy union catalog of serials to an online catalog that will have the important advantage of immediate update. Using the OCLC interlibrary…

The International Federation of Library Associations' Section on Document Delivery and Interlending researched fax policies, highlighted problems of fax requests, and listed recommendations for improvement. Provides the guidelines on using fax for interlending requests which emerged from this research, and emphasizes the policies and procedures of…

This catalog provides ideas for sharing library resources, programs, administrative and other procedures, and services between all sizes of public libraries in Vermont. It is noted that many of the ideas are the result of a 1981 survey of Vermont public librarians, and their perceptions of library needs and additional desired services, as…

On March 31, 1978, over 70 administrators of libraries, library staff members, and network representatives from all types and sizes of libraries in all areas of Wisconsin participated in a workshop to investigate alternative structures for providing interlibrary loan and reference referral services at the state and area levels. These proceedings…

Policies and procedures are outlined for the Online Database Information Network (ODIN), a cooperative of libraries in south-central Pennsylvania, which was organized to improve library services through technology. The first section covers organization and goals, members, and responsibilities of the administrative council and libraries. Patrons…

This manual is designed to aid the inexperienced person assigned to a hospital library and given the responsibility of ordering library materials, organizing the collection, borrowing from other libraries, and seeking information. Following a brief introduction, the manual is divided into 10 chapters: (1) Organization and Administration of the…

This updated manual is intended to provide users with complete descriptions of the databases available for database searches, as well as full details of procedures for submitting search requests to the New York State Library. Two major changes in services scheduled to begin on January 1, 1985, are noted in a brief introduction. Sections cover…

In November 1988 the Association of Research Libraries (ARL) mailed a survey to 59 of its university library members asking about their fee-based services and the impact of these services on other library development efforts. Overall, 79% of the respondents have fee-based services. In some cases, fees are applied to all users regardless of their…

This introduction to the library system at the College of Wooster in Ohio advises the user to keep a number of goals in mind in order to become an effective library user: (1) get to know the librarians and special assistants and how each can be of service; (2) learn the layout of the building and locations of the various service departments and…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

Through descriptions of widely available and helpful sources to find answers about North American Indians, this article highlights some basic library sources such as reference books, reference librarians, electronic indexes, on-line databases, and periodic indexes. In finding books owned by the library about North American Indians, the use of the…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

The purpose of this manual is to assist libraries throughout Alabama in requesting materials and information through the Alabama Library Information Network (ALIN). Designed as part of an ongoing effort that will be updated, the guide contains profiles of the interlibrary loan policies from academic, public, special, and junior college libraries…