This paper outlines a framework for analyzing existing quality initiatives and for planning and implementing new ones particularly designed for colleges in Great Britain in their new status as independent, incorporated entities. It is designed to assist colleges in managing quality and in using quality management as a means of institutional…

This resource provides tips to assist facilitators as they work with Australia's Framing the Future project teams. The 16 tips are about group selection; how to prepare for input; participant roles; how to use participants and observers; scribes and recorders; some ideas for launches and fun; praise! praise! praise!; making facilitation the key to…

For most distance education (DE) systems, distance, time, and/or opportunity isolate learners from their teacher and their fellow students. To facilitate interaction, most DE systems include different types of support groups. Modern technology allows groups to interact effectively even though individuals are far apart. Technology may appear to be…