Guidelines are offered to a college or university for conducting a communication audit. These include steps in planning the audit, use of the variety of tools available for administering the audit, the development and feedback to the institution, and development of recommendations to improve institutional communication. (JMF)

Intended to increase managers' awareness of sources of conflict involving subordinates, this article offers means for anticipating or identifying these conflicts and solutions for dealing with them. (Author/MLF)

This article examines the function of silence in both preservice and in-service teacher education classroom observations, workshops, and feedback sessions. Teacher educators and teacher trainees need to be aware of the effects of silence in oral and written discourse. (19 references) (MDM)

The ICA Communication Audit is described in detail as an effective measurement procedure that can help an academic institution to evaluate its internal communication system. Tools, computer programs, analysis, and feedback procedures are described and illustrated. (JMF)

An adventure educator's anecdotes of international experiences illustrate the gap between the instructor's intended goals of an experiential exercise and participants' perceptions. Offers seven suggestions for structuring a dialog evaluation that works through different culture-based understandings of the same words, so that subsequent activities…

Ways to prepare and present lectures that hold college students' attention and involve them in the teaching-learning process are discussed. Attention is focused on linguistic, rhetorical, and psychological aspects of classroom communication; common communication problems in the classroom; and how to overcome and avoid communication problems.…