Explains how to create an organizational system that will result in good performance. Topics discussed include process versus system; two views of a system, i.e., mechanistic and organic; and components of a system, including performance guides, measurement of results, feedback, and training. (LRW)

Reviews three areas of knowledge needed to select an appropriate needs assessment strategy: (1) the criteria for selecting the method, (2) nine needs assessment methods, and (3) a means of categorizing methods. Provides an example of an assessment activity conducted in a small rural hospital. (LRA)

Presents a method for holistic organizational analysis that provides developers with a rationale to obtain data and decision bases for successful internal and extraorganizational intervention and change. The analysis, based on the Organizational Elements Model, relates organizational resources, efforts, results, and organizational impact. Presents…

Presents organizational criteria and implementation techniques that school districts can use to meet their responsibility for accountability to the community. (MLF)

A Quality Assurance Program (QAP) developed at the College of St. Francis is presented that is based on an open systems approach. The model allows an institution to continually monitor, evaluate, and, when necessary, modify its academic programs, graduates or undergraduate, traditionally or non-traditionally delivered, to assure quality. Part I…

This article presents an integrative skills assessment approach for teaching students of social work to perform assessments. The approach is based on technical eclecticism and combines three practice models: (1) psychosocial, (2) cognitive-behavioral, and (3) systems. Specific teaching strategies as well as shortcomings of this approach are…

Characteristics of student financial aid systems are reported and a framework for evaluating student financial aid systems and classifying major data processing designs is presented. The goals of a student financial aid system are discussed, including improved service to students, increased utilization of available funds, compliance with…

Tries to develop a method for empirical evaluations of the impact of a school system on measurable cognitive and affective outcomes in students. Concentrates on the Partial Least Squares (PLS) methodology, and illustrates the potential of PLS for system analysis. (BW)

This book is designed to assist evaluators of nonformal education (NFE) and adult education programs in their continuing professional education and in the task of improving their capacities for genuinely formative, informative, and participatory assessment of educational practice. Fourteen chapters are organized into five sections. Section 1…