Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

Improving communications between administration and staff members is an urgent, ongoing need. Schools should adopt a communications philosophy in conjunction with continuing communication effectiveness. These evaluations must have clear and understandable objectives, mainly to pinpoint communication strengths and weaknesses. All essential…

Argues that the writing program administrator's role of developing and maintaining a program that embodies and tests theoretical principles is a scholarly activity and should be recognized as such. Claims that the traditional disciplinary view restricting scholarship to written publication must be broadened. (RS)

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

This booklet provides ways for organizational team leaders to assess their team's effectiveness at regular intervals and to monitor their team's performance. The booklet identifies six key aspects, or dimensions, consistent across all teams. If all six dimensions are strong within a team, the team has the means to conduct its work and perform…

As schools become more culturally diverse, it is critical for principals and teachers to enact policies and procedures that ensure effective interactions among students and their teachers. This guide offers ways to ensure equitable access to quality education for all students, regardless of socioeconomic status or cultural heritage. Its intent is…

Presented is a comprehensive guide to college planning principles and strategies designed for administrators new to the instructional planning function. An introductory section encourages new planners to understand the characteristics of planning and successful planners, understand different types of planning, appreciate the importance of all of…

To augment the Pennsylvania Association of School Business Officials in the establishment of the highest standards and practices in school business administration, this manual provides an evaluation instrument of school business functions. Each of the 18 self-evaluation chapters is structured to be used independently and may be utilized in any…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for social workers. Addressed in the individual sections of the volume are the following skill areas: counseling, income assistance, administration, courtwork, government…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for child care counselors. Addressed in the individual sections of the volume are the following skill areas: parenting skills, child care methodology, working relationships,…