This paper, on the returns on investment (ROI) in training, introduces some practical examples for enterprises or organizations wanting to find out whether the money they have spent or intend to spend on training is necessary. It provides strategies for researchers who would like to undertake research in this area. The paper begins by examining…

This kit of training strategies and case studies is designed to help trainers to become more successful with their communication and training in the tourism and hospitality industry and to train employees with low language, literacy, and numeracy skills more effectively and efficiently. It is intended for trainers who do some on-the-job skills…

This guide is designed to help workplace trainers in the textile, clothing, and footwear (TCF) industry to become more aware of the language, literacy, and numeracy demands of training. It is divided into two main sections. Section 1, "Background Information," covers understanding language, literacy, and numeracy; understanding training…