Unresolved conflicts in schools build barriers to learning, including low motivation, lack of focus, and disruptive behaviors that remove students from the classroom. When teacher-student conflicts occur, the negative effects can be long-lasting without a safe and structured way to repair the relationship. This reader-friendly guidebook has a…

This unique collaboration between a veteran educator and a psychotherapist shows that the educators who are most effective in teaching diverse student populations are the ones who can "see students clearly and respond to their needs without hesitation or bias." Framed around an original, eight-stage model of diversity development, this book…

Assertiveness training models show shortcomings in those situations where assertiveness results in stalemates or conflicts, or both. Deadlocks may occur when antagonists demonstrate appropriate assertive behavior. Conflict management using problem-solving skills allows individuals to learn appropriate methods of dealing with conflictual or…

Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

By enabling students to mediate their own disputes, educators may be synthesizing the finest potential in the school--the creative, constructive dynamic inherent in conflict. This article describes a mediated dispute resolution program used in several schools and offers implementation advice. (MLH)

This guide to solving problems and managing dilemmas is practitioner-driven. The concepts, language, examples, and cases are crafted to appeal to teachers and administrators interested in improving how they solve problems and manage dilemmas in classrooms, schools, and districts. Part 1 of the book lays out the author's approach to framing…

Suggests a system for classifying problems to help educators identify their problems and understand their complexity. Presents the Problem-Identification Matrix, which helps clarify the cause-and-effect relationship that exists in any problematic situation. (WD)

Outlines the Mt Diablo High School (CA) conflict resolution program that has become a model program. In its first two years it has been responsible for a 67 percent reduction in the number of student conflicts. (MD)

Describes the use of conflict resolution in the camp setting. Outlines steps in the negotiation process and in hiring staff members who are good conflict managers. Presents three conflict-resolution practice exercises. (KS)

Once a college or university has chosen a consultant, details of the relationship may need negotiation, and a contract protecting both parties must be drawn up and signed. A range of contract options is available, depending on the nature, cost, and sensitivity of the work to be done. (Author/MSE)

Suggestions are offered for resolving conflicts between parents of gifted students and educators. Specific guidelines are offered for both parents and educators to facilitate an effective conference. Additional guidelines consider conflict styles, problem solving, and the "caring confrontation" technique. (DB)

Offers five approaches parents can use for conflict resolution with their children: directing, collaborating, compromising, accommodating, and avoiding. The conflict management styles inventory is included to help parents identify how they most often respond to conflicts with their children. (SM)

This booklet contains the statement of the United States Catholic Conference, "Putting Children and Families First: A Challenge for Our Church, Nation, and World," and provides a comprehensive resource for organizing church and community action to improve the conditions of children in the nation. A practical planning guide, support materials, clip…

Educators, in the United States and throughout the world, are looking for new structures to embue teachers with decision-making authority and responsibility. This study maintains that before changing existing structures, it is necessary to examine and improve the current decision making process. The report outlines 12 guidelines for successful…

The article gives parents of a handicapped child a five step problem solving approach to solving conflict with the child's school. (DB)