Discusses when instructional designers, communicators, and learners should use multimedia. Outlines reasons for using sound in multimedia; discusses how to use music, voice, and animation; and describes how to reap the benefits of video for online documentation when the costs of the medium are justified. (AEF)

Offers tips and techniques for authoring computer-based training and courseware products. Describes basic design concepts and points that pertain to individual components. Focuses specifically on the visual elements associated with the use of video, text, graphics, animation and interactivity in multimedia courseware. (AEF)