This document is designed to introduce practitioners in the United Kingdom's learning and skills sector to the principles and practice of benchmarking. The first section defines benchmarking and differentiates metric, diagnostic, and process benchmarking. The remainder of the booklet details the following steps of the benchmarking process: (1) get…

Project ALMS (Adult Literacy Mission Support) was designed to improve the communication skills of semi-literate or illiterate adults, help participants become more self-sufficient, provide an ongoing program for other such individuals, and provide a manual of guidelines and suggestions for other programs. Three groups were established to make a…

Youth development lies at the heart of the Workforce Investment Act and the Youth Opportunity Movement. Like employment training programs for adults, employment training programs for youth should focus on acquisition of skills, gainful employment, and productive citizenship. Beyond these three characteristics, it is essential that programs for…