Emphasizes the importance of effective communication at the outset of the instructional technologist/training client relationship. Discusses using the basic taxonomy of client types and entry strategies for the following different types of clients: theorist, expert, novice, practitioner, and generalist. Includes a sample self-assessment form. (AEF)

There has recently been an unprecedented focus on early years care and education, particularly on the impact of the various adults who work and play with children in the birth to five/six-years age range. Staff in early years settings have had to adapt to many changes and demands, locally and nationally, from local authorities and national…