Describes the organization and administration of a program designed to educate adults in the use of a library. The program, which is offered as a series of six workshops led by department members, uses library facilities and library generated materials. (JVP)

Discusses the need for emergency planning for libraries to ensure that disaster response teams are ready to deal with a variety of possible calamities. Guidelines are given for writing a disaster plan, including floor plans, emergency procedures, insurance coverage, treatment of damaged materials, and reallocation of staff and collections. (LRW)

By reflecting the new global community in staffing, collections, programs, exhibits, and services, public libraries will be fulfilling their role in the acculturation and education of new citizens, as well as contributing to greater community understanding and a new world order. A sidebar lists seven steps for serving recent immigrants. (AEF)

The increased pace of technological change and the ability to multitask often cause library employees to become overwhelmed. The cause is not the technology but administrators' inability to manage change and staff resistance to it. Technostress management techniques include communicating with staff, hiring flexible employees, reducing anxiety…