Descriptor
| Communication Skills | 1 |
| Databases | 1 |
| Evaluation Methods | 1 |
| Functional Literacy | 1 |
| Functional Reading | 1 |
| Library Automation | 1 |
| Library Instruction | 1 |
| Library Personnel | 1 |
| Literacy | 1 |
| Online Catalogs | 1 |
| Online Searching | 1 |
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| Canadian Library Journal | 2 |
Author
| Hendley, Margaret | 1 |
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| Guides - Non-Classroom | 2 |
| Journal Articles | 2 |
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Peer reviewedCanadian Library Journal, 1980
Lists and describes the criteria used by the Toronto Public Library in selecting basic reading materials for functional illiterates. (CHC)
Descriptors: Evaluation Methods, Functional Literacy, Functional Reading, Literacy
Peer reviewedHendley, Margaret – Canadian Library Journal, 1989
Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)
Descriptors: Communication Skills, Databases, Library Automation, Library Instruction
