Considerations in designing a standard health care benefits package as a part of national health care reform are discussed. Specific features examined include deductibles, employer contributions, regional variations, cost management techniques such as managed care and higher copayments, annual out-of-pocket maximums, and lifetime benefit maximums.…

The general structure of the human resource planning function in organizations and the responsibilities at each level of management are discussed. A framework for constructing and implementing a human resource planning system is outlined, and several approaches for human resource forecasting are examined. (MSE)

The process used by Brown University (Rhode Island) to develop a day care program for infant and toddler children of staff and students is described. Key issues (goals, philosophy, budget) and considerations (day care users' needs, space needs and availability, staffing, budgeting, implementation plan) are discussed. A sample user survey and…

Total Quality Management (TQM) is defined and described, and its application in higher education institutions is discussed. The paper examines: TQM origins, salient features, importance of organizational leadership and commitment, use of strategic planning, customer orientation, the notion of continuous improvement, assessment of progress, and…

The first article outlines principles for developing communication strategies and training programs to prevent and respond to sexual harassment on college/university campuses. Additional brief articles cover policy development, the University of Florida sexual harassment policy, policy for faculty conduct, and dealing with a sexual harassment…

Discussion of intercultural conflicts among college and university faculty and staff looks at the role of internal mediation services, focusing on steps that should be followed by the mediator, mediator attributes contributing to successful resolution, and the importance of mediators and human resource professionals developing an awareness of…

Human resource professionals who find themselves charged with selecting and conducting employee training are advised to use adult learning theory to develop effective programs. Tips for facilitating adult training sessions, questions to address before designing a training program, and pointers for successful flip chart use are offered. (MSE)

This article argues that a sound performance evaluation system benefits the employee, supervisor, and organization by providing a written record of efforts, by motivating employees, and by maximizing employee growth potential. It proposes that such performance evaluations are compatible with the Total Quality Management approach. Principles of…

An incentive program that rewards and encourages desirable work traits can improve college or university effectiveness, customer satisfaction, and employee morale without excessive cost. Processes needed, benefits to the institution, costs, program design, challenges to successful implementation, and organizational communication needs are…