This manual presents information, policies, and practices regarding the administrative organization and management of the New York State Education Department. Each unit of the department is briefly described and its policies and practices outlined. Forms with which department employees should be familiar are included along with names of staff…

This document, which is intended for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for administrative support occupations. The document begins with overviews of the Illinois perspective on occupational skill standards and credentialing, the process used to develop the…