This manual describes an assertive training group model which is an integration of current theories on assertiveness, facilitator experience and client feedback. Assertive training is defined as the facilitation of a set of skills designed to improve an individual's appropriate expression of his feelings, maintenance of personal rights and meeting…

The goal of this inservice guide for teaching consumer education at the secondary and adult level is to help consumers become more assertive when buying goods and services. A major section in the guide defines assertiveness. The four basic components of assertive behavior are the ability to express emotions openly, the capacity to exercise one's…