Proposes using an employee relations index (ERI) to measure factors affecting employee relations and job performance ability. Examines five of ten major ERI factors: attenance, turnover, safety, grievances/complaints, and motor vehicle accidents. Discusses weighing the factors and interpreting the outcome. (CSS)

This volume is the third of five volumes describing a systematic approach for constructing task inventories, surveying the task performance of occupations, and analyzing survey data to determine the appropriate performance content for job training. (The approach, referred to as the task survey process, is designed to be of value to both…

Decision Oriented Evaluation System (DOES) for community development training presents a system for training evaluation in prototypic form. This handbook provides a comprehensive overview of training evaluation methodology as well as details on specific functions involved in the training evaluation process. This model for evaluation is broken into…