This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…

Designed as a tool for colleges and the State Board for Community Colleges in Maryland to update economic impact data on a regular basis, this manual describes sources of impact information, and how the information can be used in economic equations. Part I of the manual describes how values for short-term economic impacts of community college…